Help guides
Leak help guides
Answers to the problems people search for most, in plain English.
Heating leaks
Boiler losing pressure but no sign of a leak?
If you're topping your boiler up every few days or weeks and can't see water anywhere, the leak is almost always hidden — under a floor, inside a wall, or somewhere outside. Here's how to narrow it down.
Hidden leaks
Leak under the floor? Find it without lifting the whole floor
Water under a floor is hard to trace by eye. It can travel a long way before it shows up. We find the exact source first, so only the right few tiles or boards come up.
Pricing
How much does leak detection cost?
The honest answer is that it depends on the leak. Here's exactly how we charge, what makes a job quicker or longer, and how you'll know the cost before we start.
Insurance claims
Trace and access: leak detection for insurance claims
Many home insurance policies will pay to find a hidden leak. Here's what 'trace and access' means, how the process works, and how our reports help your claim go through smoothly.
Water bills
High water bill but no sign of a leak?
A bill that's jumped for no obvious reason doesn't always mean a leak. Sometimes it's an estimated reading or a faulty meter. Here's how to work out which, and what to do next.